Egon — Terms of Service
These Terms of Service (the "Terms") are a binding agreement between you and Egon Labs, Inc., a Delaware corporation ("Egon," "we," "us," or "our"), the operator of the Egon platform at egon.art and related websites, applications, and services (together, the "Service"). Please read them carefully. They include important disclaimers (Section 3), a limitation of our liability (Section 12), and — unless you opt out — an agreement to resolve disputes by individual arbitration and a waiver of class actions (Section 16).
1. Acceptance of These Terms and Eligibility
By creating an account, clicking to accept these Terms, or otherwise accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, do not access or use the Service.
You must be at least 18 years old and able to form a legally binding contract to use the Service. The Service is intended for adults and is not directed to anyone under 18. By using the Service you represent that you meet these requirements.
If you use the Service on behalf of a company, advisory firm, trust, or other organization (for example, as an advisor or administrator of a wealth-advisory firm), you represent that you are authorized to bind that organization to these Terms, and "you" refers to both you and that organization.
2. What the Service Is
Egon is an AI-powered art-market analysis platform. Depending on your account type and subscription, the Service may generate and present:
- artist research and market analysis, including "Egon's Verdict" assessments, investment-tier classifications (for example, Blue-chip, Value, Growth, Discovery), confidence indicators, and liquidity assessments;
- valuations, portfolio and collection analysis, and acquisition or allocation discussion;
- image-based analysis of artworks you upload; and
- conversational responses through the "Ask Egon" assistant.
This analysis is produced by large language models and vision models operated by third parties (currently Anthropic and OpenAI) together with third-party auction and art-market data, and with information you provide about yourself and your collection. Outputs are generated by artificial intelligence and reflect Egon's analysis at the moment it is produced.
3. Important — The Service Is Not Financial, Investment, Tax, or Legal Advice
Please read this section carefully. It is fundamental to your use of the Service.
The Service provides informational and educational content only. It is not financial, investment, tax, legal, appraisal, or professional advice, and it is not a recommendation, solicitation, or offer to buy, hold, or sell any artwork or any other asset.
Fine art is not a security. Egon does not offer, sell, or manage securities, funds, fractional interests, or tokenized or securitized art instruments. Egon is not a registered investment adviser, broker-dealer, appraiser, auctioneer, art dealer, or fiduciary, and does not act as any of these for you.
Egon's Verdict assessments, tier classifications, confidence indicators, liquidity and valuation figures, "recommended actions," and similar outputs are algorithmically generated analytical opinions, not individualized advice. They are one perspective among many, may be incomplete or wrong, and are not a formal appraisal or a guarantee of any outcome, value, authenticity, condition, provenance, or future price.
Artificial intelligence can and does make mistakes. AI outputs may contain errors, omissions, outdated information, or fabricated details, and market and third-party data may be inaccurate or incomplete. You are solely responsible for your own acquisition, disposition, insurance, tax, and collection decisions. Before acting on anything from the Service, independently verify it and consult qualified professionals — including independent appraisers, financial and tax advisors, and legal counsel.
Past performance and historical market data do not indicate future results. No result or outcome is promised or guaranteed.
4. Accounts and Security
You must provide accurate information when you register and keep it current. You are responsible for safeguarding your login credentials and for all activity under your account. Each account is for a single individual; do not share credentials. The advisory-firm features described in Section 6 are the only sanctioned way for another person (an advisor) to access data associated with a client's use of the Service, and that access is governed by Section 6 and the Privacy Policy.
Notify us immediately at security@egon.art if you suspect unauthorized use of your account. We are not liable for losses arising from unauthorized use that results from your failure to safeguard your credentials.
5. Ownership of Your Content; License to Operate the Service
As between you and Egon, you retain all rights you hold in the content you submit to the Service — including artwork images, collection and portfolio data, preferences, notes, and messages ("User Content"). You represent that you have the rights necessary to submit your User Content and that doing so does not violate any law or third-party right (including copyright in artwork images you upload).
You grant Egon a limited, worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display, and adapt your User Content solely to operate, secure, provide, and improve the Service — including sending it to our sub-processors and AI providers to generate the analysis you request, as described in the Privacy Policy. This license ends when your User Content is deleted, except for the limited technical or legal exceptions described in the Privacy Policy (for example, backups pending deletion) and for content you have shared in a way that others have relied on.
We may also create and use de-identified and aggregated data derived from User Content (data that does not identify you or any individual) to operate, analyze, and improve the Service. We do not use your identifiable User Content to train third-party foundation models, and our AI providers do not train their models on data we submit through their commercial APIs (see the Privacy Policy).
6. Advisory Firms, Advisors, and Clients
The Service offers optional, multi-tenant features for wealth-advisory and art-advisory firms ("Firm Features"). A firm's authorized personnel ("Advisors") may use the Service to support individuals who use Egon and choose to link their account to that firm ("Clients"). These features apply only if you participate in them — as an Advisor, or as a Client who chooses to link an account. If you use Egon as an individual and do not link to a firm, this Section does not apply to you and no advisor can access your data. Firm and Advisor use is also governed by any separate written agreement between Egon and the firm ("Firm Agreement"); if that agreement conflicts with these Terms for firm accounts, the Firm Agreement controls.
6.1 Egon Is a Software Provider, Not a Party to the Advisor–Client Relationship
Egon provides software. Egon is not a party to, and does not supervise, direct, or assume any responsibility for, the professional or fiduciary relationship between an Advisor (or their firm) and a Client. Advisors are responsible for their own advice, conduct, regulatory and fiduciary obligations, and compliance with the laws that govern them. Nothing in the Service creates an advisory, fiduciary, agency, or brokerage relationship between Egon and any user.
6.2 Client Consent and Revocation
A Client's account is linked to a firm only with the Client's consent. A Client may revoke that link at any time in account settings, which stops future sharing of the Client's data with that firm's Advisors going forward. Revocation does not undo disclosures already made before revocation, and it does not affect records an Advisor or firm may be independently required to keep. Firms and Advisors agree to honor Client consent and revocation and to use Client data accessed through the Service only to serve that Client. If we materially change what an Advisor can see about a Client, we will obtain the Client's affirmative consent before the change applies to that Client's data.
6.3 What an Advisor Can and Cannot See — Three-Tier Visibility
When a Client is linked to a firm, that firm's Advisors see the Client's data under a three-tier model. This model is enforced in the software and is the same disclosure made in our Privacy Policy:
| Tier | What it covers | Advisor visibility |
|---|---|---|
| Tier 1 — Financial facts & verdicts | Portfolio and financial facts (holdings, valuations, available capital, realized gains, tax treatment, budgets) and Egon's analysis verdicts with their rationale. | Fully visible to the Client's Advisors. |
| Tier 2 — Preferences & engagement | Preference profile, collection philosophy, and engagement patterns (including conversation starters and pre-meeting brief content). | Summary/synthesis only. Advisors see derived signals and summaries — not the Client's verbatim text beyond names and titles. |
| Tier 3 — Private deliberation | Ask Egon chat transcripts, raw analysis question-and-answer text, and the Client's verbatim deliberative writing. | Never visible to Advisors, in raw or quoted form. |
Firms and Advisors may not attempt to circumvent these tiers or to extract Tier-3 content. A firm may add its own disclosures to Client-facing materials; any firm-supplied disclosure is added to, and does not replace, Egon's own disclosures, and a firm may not represent that it has replaced Egon's disclosures or the protections in this Section.
7. Egon's Intellectual Property and Analysis Outputs
The Service — including its software, models and prompts, methodology, investment framework, the "Egon" and "Egon's Verdict" names and branding, and the design, text, and organization of the platform — is owned by Egon or its licensors and is protected by intellectual-property laws. Except for the rights expressly granted in these Terms, we grant you no rights in the Service. You may not copy, scrape, reverse-engineer, resell, or create derivative works from the Service, or use it or its outputs to build a competing product or to train a machine-learning model, except as permitted by law.
Subject to your compliance with these Terms, you may use the analysis outputs Egon generates for you for your own personal or internal business purposes — including sharing an individual output with your own professional advisors (such as an insurer, appraiser, tax advisor, estate planner, or, for a firm, its linked Clients). You may not sell or publicly redistribute Egon's outputs as a stand-alone product or service, and you may not present them as a formal appraisal or as professional advice.
8. Acceptable Use
You agree not to:
- use the Service for any unlawful purpose, or in violation of these Terms;
- upload content you do not have the right to upload, or that infringes others' rights or is unlawful;
- attempt to gain unauthorized access to the Service, other users' accounts, or our systems, or to defeat the three-tier privacy controls in Section 6;
- interfere with or disrupt the Service, or scrape, harvest, or bulk-extract data or outputs except through features we provide for that purpose;
- misrepresent Egon's outputs as professional advice, formal appraisals, or guarantees; or
- use the Service to develop a competing product or to train competing AI models.
9. Third-Party Data, Services, and Providers
The Service relies on third-party data (including auction and art-market data) and on third-party providers (including AI, hosting, image-delivery, email, and analytics providers described in our Privacy Policy). We do not control and are not responsible for the accuracy, completeness, availability, or practices of third parties. Your use of any linked third-party site or service is at your own risk and subject to that third party's terms.
10. Subscriptions, Billing, and Payment
Some features of the Service are or may be offered on a paid subscription basis. Where paid subscriptions are not offered, this Section does not apply. Where you purchase a subscription, the following terms apply:
- Plans and fees. The then-current plans, features, and prices are described at the point of purchase. Fees are stated exclusive of taxes, which are your responsibility.
- Billing and auto-renewal. Fees are billed in advance for the billing period you select (for example, monthly or annually) and the subscription renews automatically at the then-current price unless you cancel before the renewal date.
- Cancellation. You may cancel at any time in your account settings; cancellation takes effect at the end of the current paid period, and you retain access until then. Where auto-renewal or "click-to-cancel" laws apply (such as California's Automatic Renewal Law), we will provide the required renewal notices and an easy online cancellation method.
- Price changes. We will give you at least 30 days' notice of a price increase, which will take effect at your next renewal; if you do not agree, you may cancel before it takes effect.
- Refunds. Except where required by law, fees are non-refundable and there are no refunds or credits for partial periods.
- Payment processing. Payments are processed by a third-party processor (currently Stripe). We do not store full payment-card numbers. Your payment is also subject to the processor's terms.
11. Disclaimer of Warranties
To the fullest extent permitted by law, the Service and all content and outputs are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty as to the accuracy, reliability, completeness, or timeliness of any analysis, valuation, verdict, or data. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that AI outputs will be accurate or suitable for your purposes. Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you, and you may have rights that these Terms cannot limit.
12. Limitation of Liability
To the fullest extent permitted by law, Egon and its officers, directors, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, lost data, or loss of goodwill, or for any art-acquisition, disposition, valuation, insurance, tax, or investment losses, arising out of or relating to the Service or your reliance on any output, even if we have been advised of the possibility of such damages.
To the fullest extent permitted by law, Egon's total liability for all claims relating to the Service will not exceed the greater of (a) the amount you paid Egon for the Service in the 12 months before the event giving rise to the claim, or (b) US$100. These limitations apply regardless of the theory of liability and are a fundamental basis of the bargain between you and Egon. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
13. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Egon and its officers, directors, employees, and suppliers from and against third-party claims, damages, liabilities, and reasonable costs (including attorneys' fees) arising out of your User Content, your use of the Service, your violation of these Terms or of any law or third-party right, or — for firms and Advisors — your interactions with and advice to your Clients. We will notify you of any claim subject to indemnification, and you will cooperate with us; we may assume control of the defense and settlement of any such claim at our option, and you will not settle any claim in a way that imposes obligations on us without our consent.
14. Term, Suspension, and Termination
These Terms apply while you use the Service. You may stop using the Service and delete your account at any time through the account settings, which initiates deletion of your data as described in the Privacy Policy. We may suspend or terminate your access if you violate these Terms, if required by law, or to protect the Service or other users. On termination, your right to use the Service ends; the sections that by their nature should survive — including Sections 3, 5, 7, 9, and 11 through 16 — survive.
15. Changes to the Service and to These Terms
We may modify the Service and update these Terms from time to time. If we make material changes to the Terms, we will provide at least 30 days' notice before the changes take effect — for example, by email to the address associated with your account or by a prominent notice in the Service. Your continued use of the Service after the effective date of the updated Terms means you accept them. Where a change materially affects what an Advisor can see about a Client (Section 6.3), or where the law otherwise requires it, we will seek your affirmative consent rather than relying on continued use. If you do not agree to a change, you must stop using the Service.
16. Governing Law and Dispute Resolution
Please read this Section carefully — it affects how disputes are resolved and, unless you opt out, requires individual arbitration and waives class actions and jury trials.
16.1 Governing Law
These Terms and any dispute relating to them or to the Service are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs the interpretation and enforcement of Section 16.4.
16.2 Informal Resolution First
Before starting a formal proceeding, you agree to try to resolve the dispute informally by contacting us at legal@egon.art with a description of the dispute. We will attempt to resolve it in good faith for at least 30 days before either of us starts an arbitration or (for eligible claims) a small-claims action.
16.3 Small-Claims Exception
Either of us may bring an individual claim in a small-claims court with jurisdiction, instead of arbitration, so long as the matter stays in that court and proceeds on an individual basis.
16.4 Binding Individual Arbitration
Except for claims within Section 16.3 and for claims seeking injunctive relief to protect intellectual property, any dispute that is not resolved informally will be resolved by binding, individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, before a single arbitrator. Any in-person hearing will take place in the county of your residence, or the arbitration may proceed by videoconference or on documents, in accordance with the AAA rules. The arbitrator's award may be entered as a judgment in any court of competent jurisdiction. If AAA is unavailable, the parties will agree on, or a court will appoint, a substitute administrator.
16.5 Your Right to Opt Out of Arbitration
You may opt out of Section 16.4 by emailing legal@egon.art within 30 days of first accepting these Terms, stating your name, account email, and that you opt out of arbitration. Opting out does not affect any other part of these Terms.
16.6 Class-Action and Jury Waiver
To the fullest extent permitted by law, disputes will be brought only in an individual capacity and not as a plaintiff or class member in any class, collective, or representative proceeding, and you and Egon each waive any right to a jury trial. If the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court rather than in arbitration.
16.7 Courts; Consumers Outside the U.S.
Where a dispute is not subject to arbitration, the state and federal courts located in Delaware will have exclusive jurisdiction, and you and Egon consent to that venue and to personal jurisdiction there. Nothing in this Section deprives you of the protection of mandatory consumer-protection laws of your country or state of residence: if you are a consumer in the EEA, the UK, or another jurisdiction whose law prohibits the arbitration, venue, class-waiver, or governing-law terms above, those terms do not apply to you to the extent prohibited, and you may bring claims in, and rely on the mandatory laws of, your place of residence.
17. General
These Terms, together with the Privacy Policy and any plan-specific or Firm Agreement terms, are the entire agreement between you and Egon regarding the Service. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control. We may provide notices to you by email to the address on your account.
18. Contact
Questions about these Terms may be sent to legal@egon.art. If you need our postal address for formal notices, contact us and we will provide it.